Check My Order Status

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Bikersstore.com Store Policies

Creating an Account and its Benefits
Viewing Your Order Status
RETURNS & EXCHANGES:
Ship to:
Bikers Store
Returns & Exchanges
1623 Military Rd.
Unit 502
Niagara Falls, NY 14304

You MUST have an RMA number before returning an item. Write the RMA number outside the box for identification.

REFUNDS:

  • You MUST have an RMA number before returning an item. Write the RMA number outside the box for identification. Please note: this is not our store location.
  • NO RMA, NO Store Credit or Exchanges (19% restocking fee)
  • STORE CREDIT: Accepted within 3 business days upon receipt with 19% RESTOCKING Fee.
  • EXCHANGES: Accepted within 3 business days upon receipt with 19% RESTOCKING Fee plus 12.88 shipping.

    STORE CREDIT and EXCHANGES:
  • Stocked Items will be accepted in return for a full REFUND including original outgoing freight charges for the following reasons:
  • a) The item is defective (Defective closeout or discontinued items will be repaired by the manufacturers repair agent and are refundable only if they can not be repaired).
  • b) The item received is not the ordered item.
  • Freight will not be refunded in the following instance:
  • RETURNS/CANCELLATION are NOT accepted from: International orders or CLOSEOUT SALE merchandise.
    -Standard unworn and unblemished items will be accepted for exchange for size, color, and style reasons.
    -Freight is not refundable on these exchanges; exchanges must arrive in advance of shipping the replacement item.
    -Exchanges must be clearly marked with the RMA# OUTSIDE THE BOX.
    -Any difference of cost will be charged or credited accordingly.
    -You may exchange for any item or combination of items of equal or greater value as available at our web site.
    -Return shipping $12.88 will be charged to you.
    -Exchanges incur a 19% Restocking Fee;


    PARTIAL ORDERS
  • If all of the items in your order are not available or are sold out, we will ship available items.
  • Unavailability of an item does not constitute grounds for refusing the remainder of the order unless you call us and speak with a Customer service rep. advising us that partial shipments are not accepted.



    CANCELLATIONS:
  • NOT accepted for International orders or Closeout items, or Special ordered items.

    19% RESTOCKING Fee.


    INTERNATIONAL ORDERS:
  • Are accepted .
  • NO RETURNS or EXCHANGES.




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    Panglao Adventure Tours
    organizer of motorcycle adventure tours in the entire Bohol and Cebu City Philippines

     
     
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